Terms and Conditions

Introduction

Welcome to The Folk Roaster. These Terms and Conditions govern your relationship with The Folk Roaster website (the "Service") operated by The Folk Roaster. Please go through these Terms and Conditions carefully before using our Service.

You agree to be bound by these Terms by accessing or using the Service. If you disagree with any part of the terms, you may not access the Service.

Accounts

When you create an account with us, you must always provide accurate, complete, and current details. Failure to do so constitutes a breach of the Terms, which may immediately stop your account on our Service.

You are responsible for safeguarding the password you use to access the Service and for any activities or actions that occur under it, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any security breach or unauthorized use of your account.

Orders

All orders placed through our website are subject to acceptance by The Folk Roaster. We retain the right to refuse or cancel any order at our discretion.

Upon placing an order, you will receive an email confirmation. This is not an acceptance of your order but simply an acknowledgment of receipt. Acceptance occurs when we dispatch the product(s) to you.

Payments

All payments made on The Folk Roaster website must be processed using our secure payment gateway. Accepted payment methods include Visa, Mastercard, American Express, PayPal, Google Pay, Apple Pay, Shop Pay, and Union Pay.

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product without prior notice.

Shipping and Delivery

We offer free shipping on all orders within Australia using the code SAVE30%. Please allow 6-7 business days to process and deliver your order.

While we strive to ensure timely delivery, please note that delays can occur due to unforeseen circumstances. The Folk Roaster shall not be held liable for delayed or lost shipments.

Returns and Refunds

We value our customer's satisfaction. If you are not completely satisfied with your purchase, please contact us within 7 days of receiving your order to initiate a return or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging. Also, provide proof of purchase or receipt with your return.

Refunds will be processed once we receive and inspect the returned item and issued to the original method of payment.

Privacy Policy

We value your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Service, you agree to the collection and use of your information by our Privacy Policy.

Intellectual Property

The Service and its original content, features, and functionality remain the exclusive property of The Folk Roaster and its licensors. They are protected by copyright, trademark, and other laws of Australia and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of The Folk Roaster.

User Conduct

You agree not to use the Service for any purpose that is unlawful or prohibited by these Terms. You agree not to use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party's use and enjoyment of the Service.

Limitation of Liability

In no event shall The Folk Roaster, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Service; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.

Indemnification

You agree to defend, indemnify, and hold harmless The Folk Roaster and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of (i) your use and access of the Service, or (ii) a breach of these Terms.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms that should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

These Terms shall be governed and construed by the laws of Australia, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held invalid or unenforceable by a court, the remaining provisions will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had regarding the Service.

Changes

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you disagree with the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please get in touch with us:

  • Email: info@thefolkroaster.store

Mailing Address: The Folk Roaster, 171 Nash St, Parkes, 2870, NSW, Australia

Acknowledgment

By using the Service or other services we provide, you acknowledge that you have read these terms and conditions and agree to be bound by them.

These terms and conditions outline the rules and regulations for using The Folk Roaster's Website. Users are encouraged to review our Privacy Policy and related documents for more detailed information.

Thank you for visiting The Folk Roaster! Enjoy our expertly crafted coffee and experience the difference in every cup.